Is Gentlehelp licensed?
Yes. GENTLEHELP (TEO EXPRESS) PTE. LTD. holds MOM employment agency licence 17C8609. It appeared in MOM's Employment Agency Directory when we checked on 12 Oct 2026. Licences can lapse or be suspended, so search 17C8609 there before you pay. agencies.sg is not affiliated with MOM, and a listing here is not an endorsement.
Gentlehelp fees
We do not hold Gentlehelp's fee schedule, and we do not estimate it. Ask for every fee in writing, including the service fee, any loan the helper is carrying and what is refunded if the placement ends early. MOM caps the fee an agency may collect from a helper at one month of her fixed monthly salary for each year of service, capped at two months' salary (MOM's agency-fee FAQ; MOM's forum reply, 8 Nov 2024). See what agencies usually charge and the fee cap and refunds.
Gentlehelp location
ACRA records list the registered office at 160 Changi Road, #04-07, Hexacube, Singapore 419728, in the Geylang and Paya Lebar area. The office you visit may differ, so confirm the address with the agency.
Gentlehelp reviews
agencies.sg does not collect or publish reviews or ratings, and we do not score agencies. MOM's figures show Gentlehelp placed 156 helpers from 11 Oct 2025 to 11 Oct 2026, which shows how active it is, not how good it is. Together, the 2 MOM licences under the Gentlehelp name placed 363 helpers in that period (MOM data, not a rating). Read reviews from other employers, and see how to choose a maid agency.
Before you sign
- Search licence 17C8609 in MOM's directory to confirm it is current.
- Ask for every fee in writing.
- Agencies must explain each document and give you time to read it before you sign.
- Check a helper's work history with MOM's employment history check.
Common questions about Gentlehelp
Is Gentlehelp a licensed maid agency?
Yes. GENTLEHELP (TEO EXPRESS) PTE. LTD. holds MOM employment agency licence 17C8609. It was listed in MOM's Employment Agency Directory when we checked on 12 Oct 2026. Search the licence number in MOM's directory to confirm it is still current.
Where is Gentlehelp located?
ACRA records list GENTLEHELP (TEO EXPRESS) PTE. LTD.'s registered office at 160 Changi Road, #04-07, Hexacube, Singapore 419728. Branches or the office you visit may be elsewhere, so confirm with the agency.
How many helpers has Gentlehelp placed?
MOM's directory shows GENTLEHELP (TEO EXPRESS) PTE. LTD. placed 156 foreign domestic workers from 11 Oct 2025 to 11 Oct 2026. This shows how active the agency is. It is not a quality rating.
What are Gentlehelp's fees?
We do not hold Gentlehelp's fee schedule, so ask the agency for every fee in writing before you sign. Separately, MOM caps the fee an agency may collect from a helper at one month of her fixed monthly salary for each year of service, capped at two months' salary (MOM's agency-fee FAQ and MOM's forum reply of 8 Nov 2024).
Where can I read reviews of Gentlehelp?
agencies.sg does not collect or publish reviews or ratings. Look for reviews from employers who have used the agency, and check its licence in MOM's directory before you pay anything.