Guides for families

Plain answers, checked against MOM. Each guide shows its sources and the date we checked them.

• How to check an agencyConfirm a licence in two minutes.
• How to hire a helperThe whole process and MOM costs, in eight steps.
• Choosing an agencySeven checks before you pay anything.
• Rest daysOne a week, and one a month that stays.
• Elderly careHiring a helper to care for a parent.
• Confinement nanny agencyUsing an agency for a confinement nanny.
• Agency feesWhat families usually pay, and the cap on helper fees.
• Agency fee cap and refundsWhat agencies can charge, and when you get 50% back.
• Helper salaryNo minimum wage, but firm rules on pay and rest days.
• Monthly levySGD 300 for one helper. Concessions explained.
• Insurance and bondWhat MOM requires before she arrives.
• Work permit, step by stepApply, prepare, issue, renew.
• Transfer helpersHire a helper already in Singapore, with or without an agency.
• Cancel a work permitWithin 1 week of her last day.
• Check employment historySee her MOM record before you hire.
• Helpers by nationalityWhat a profile can tell you.
• The rules agencies followWhat changed on 1 Oct 2026.
• Confinement nanny permitMalaysian nannies, up to 16 weeks.
• Live-out helpersWhere a helper lives, and part-time alternatives.
• Medical check-ups (6ME)Every six months, and who pays.
• Employment contractWhat to agree in writing with your helper.